Privacy policy

Last updated: 9 November 2026

ShipShield (“we”) sells a downloadable security guide and a security review service. This policy explains what we collect and why.

What we collect

• Purchase data: name, email, billing country and payment details are collected and processed by Whop, our checkout and payments provider, when you check out. We never see or store your full card number.
• Audit details: the app URL, platform and authorization you enter at checkout, and anything you send us by email (such as test account details).
• Emails you send us at support@shipshield.app.
• Self-check answers on our website stay in your own browser (localStorage) and are never sent to us.

How we use it

• To deliver what you bought, provide support and process refunds.
• To perform the audit you authorized, and to send you the report.
• To meet legal, tax and accounting obligations.

We don't sell your data, and we don't use it for advertising.

Processors

• Whop (checkout and payments)
• Cloudflare (website hosting)
• Our email provider (support and delivery)

Audit data

Anything we see while reviewing your app is used only to produce your report. We delete test credentials and any data we come across within 30 days of delivering the report, unless you ask us to keep it for a follow-up.

Your rights

You can ask us for a copy of your data, or ask us to correct or delete it, by emailing support@shipshield.app. If you're in the EU/UK you also have the right to complain to your local data protection authority.

Contact

support@shipshield.app